shipping + returns

Do you accept returns?

Of course! If you aren't satisfied with your order for whatever reason, please contact us at info@shopminimoose.com and we will make it right!



What is your shipping policy?

We offer $7 2-3 day flat rate shipping within the continental U.S for all orders. Orders over $50 qualify for free 2-3 day shipping! Shipping cost for orders over $50 will automatically be removed when you go to check out. For some of our newer items, we'll add them to the site for pre-order. These items will be clearly marked as "pre-order" and provide an estimated delivery date.



How will I know my order has shipped?

We will send you a confirmation email as soon as your order has shipped (usually within 24 hours of placing the order).



What if I need to change information on my order?

Once you place your order, we try to print shipping labels and mail as soon as we can. Please email us at info@shopminimoose.com as soon as possible if you need to change any of your order information. We can't guaruntee we can make the change, but we'll try our best!



Can I cancel an order?

Once you place your order, we try to print shipping labels and mail as soon as we can. Please email us at info@shopminimoose.com as soon as possible if you need to change any of your order information or cancel an order. We can't guaruntee we can make the change, but we'll try our best!



Need more help?

If you have additional questions, please reach out to info@shopminimoose.com